FAQ

FOR SHIPPERS:

How fast can I get a quote?

Most quote requests are answered within 1–2 business hours. Urgent loads are prioritized
immediately.

Do you offer cross-border service?

Yes. We specialize in shipments between Canada and the U.S., including customs
coordination support.

Can you handle refrigerated freight?

Absolutely. We work with a network of reefer carriers for temperature-sensitive loads.

Do you offer real-time tracking?

Yes. We provide proactive updates and GPS tracking options on request.

FOR CARRIERS:

When do you pay carriers?

Standard is Net 30, with QuickPay available upon request.

What kind of freight do you offer?

We broker dry van, reefer, flatbed, and expedited shipments across North America.

Can I choose my preferred lanes?

Yes—we work with your preferences to match freight that fits your operations.

How do I get loads?

Once onboarded, we’ll reach out with available freight or you can contact our dispatch team
directly.